Privacy Policy
Who We Are
Bed Bug Treatment Pros runs this website and its free call service. When you call the number on this site or email us, one free call connects you with an independent local pro for bed bug help. This policy explains what information we handle in running that service, how we use it, and the choices you have.
Information You Give Us
When you call or email, you may share your name, your phone number, your email address, the city and ZIP code where you need help, and details about the problem — what you have found, which rooms are affected, and when you noticed it. We only receive what you choose to tell us on the call or in your message.
Information Collected Automatically
Like most websites, this site may collect basic technical information when you visit: your browser type, device, the pages you view and how you reached the site. Calls to our number may be recorded for quality and training purposes, as is standard for call services; where the law requires notice of recording, it is given on the call.
How We Use Your Information
We use the information you give us to connect you with an independent local pro in your area, to respond to your questions, and to operate and improve this website and the call service. We do not use it to diagnose your situation, and we do not make treatment decisions — those belong to you and the pro.
Sharing Your Information
To make the connection you asked for, we pass the relevant details — typically your name, phone number, location and a summary of the problem — to the independent local pro you are connected with. We may also use service providers who help us run the phone service and this website, and they handle information only to provide those services. We do not sell your personal information. We may disclose information if the law requires it.
Cookies
This website may use cookies and similar technologies to remember preferences, understand which pages are useful, and measure visits. You can block or delete cookies in your browser settings; the site will still work, and the phone number stays the same.
How Long We Keep Information
We keep call and contact records only as long as needed to run the service, handle follow-ups and meet legal obligations, and then delete or anonymise them. Email messages are kept while they are needed to answer you and for a reasonable period afterwards.
Your Choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing help@bedbugtreatmentpros.com. You can also simply choose not to share details on a call — though a pro will need at least a location and a way to reach you to visit your home.
Changes To This Policy
If we change this policy, the new version is posted on this page with a new date at the top. The version published here at the time you contact us is the one that applies to that contact.
Contact Us About Privacy
Questions about this policy or your information: email help@bedbugtreatmentpros.com or call (800) 555-0100, any time — calls are answered 24/7.